← Back to AIDD
ARTIFICIAL INTELLIGENCE DISEASE DIAGNOSE
Heal the World β€” Free, Forever 🌍
GDPR COMPLIANT HIPAA ALIGNED PDPL KUWAIT COPPA SAFE AES-256 ENCRYPTED
DocumentPrivacy Policy
Version2.0
Effective DateApril 11, 2026
Last UpdatedApril 11, 2026
JurisdictionGlobal (Kuwait HQ)

🌍 Our Promise: AIDD is a free, educational clinical decision support tool open to everyone on Earth. We are committed to the highest standards of data privacy, security, and transparency. We will never sell your personal data, never show you advertisements, and never charge you for access. This privacy policy explains exactly what data we collect, why we collect it, how we protect it, and how you control it.

Contents

  1. Who We Are
  2. Who This Policy Covers β€” Age & Eligibility
  3. What Data We Collect & Why
  4. How We Handle Your Images & Photos
  5. Camera & Media Library Access
  6. How Our AI Processes Your Information
  7. Medical Disclaimer & Educational Use
  8. Data Storage & Security
  9. Who We Share Data With
  10. How Long We Keep Your Data
  11. Your Rights & Choices
  12. Children's Privacy (Under 18)
  13. International Data Transfers
  14. Cookies & Tracking
  15. Changes to This Policy
  16. Contact & Data Protection Officer

1Who We Are

AIDD (Artificial Intelligence Disease Diagnose) is a free universal diagnostic application developed and operated by its founding team, headquartered in Kuwait. AIDD is available globally on iOS and Android platforms.

AIDD is a clinical decision support tool β€” an educational application that uses artificial intelligence to analyze user-submitted images, symptoms, and descriptions to provide informational health guidance across four domains: Human health conditions, Insect identification, Plant health & disease, and Animal & pet health.

For privacy inquiries, data requests, or compliance matters, contact us at:

Data Controller

AIDD β€” Artificial Intelligence Disease Diagnose
πŸ“§ [email protected]
🌐 embur.world
πŸ“ Kuwait

2Who This Policy Covers β€” Age & Eligibility

Who Can Use AIDD

AIDD is designed for use by individuals of all ages worldwide, including families, caregivers, medical students, healthcare professionals, farmers, pet owners, nature enthusiasts, and the general public. Our mission is to democratize access to health intelligence for every person on Earth β€” free of charge.

Age Requirements

⚠️ Users Under 18: AIDD may be used by minors with the direct supervision and consent of a parent or legal guardian. By registering an account or submitting any data on behalf of a minor, the parent or guardian confirms they have reviewed and accepted this Privacy Policy and consented to the minor's use of the app.

Age Group Status Requirement
Under 13 (COPPA regions) Restricted Must have verifiable parental consent. Parent must register account.
13–17 Permitted with supervision Parent or guardian must review and accept this policy on their behalf.
18 and above Full access Standard registration and consent apply.

AIDD does not knowingly collect personal data from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided personal data without parental consent, we will delete that data immediately. If you believe a child under 13 has used our app without parental consent, please contact us at [email protected].

3What Data We Collect & Why

Account Information

When you register, we collect:

Health Profile (Optional)

If you choose to complete your health profile, we may also collect:

ℹ️ This health data is used exclusively to provide you with more contextually accurate diagnostic suggestions. It is never used for advertising, profiling for commercial purposes, or shared with any third party without your explicit consent.

Diagnostic Session Data

Each time you run an analysis, we record:

Technical & Device Data

We automatically collect limited technical information:

Consent Records

We record your consent choices (terms acceptance, data use consent, camera consent) along with the date and IP address at the time of consent. This is required for regulatory compliance.

4How We Handle Your Images & Photos

πŸ›‘οΈ Core Commitment on Images: All images submitted to AIDD are used exclusively for generating your diagnostic report. We do not sell, license, or commercially exploit your images. All images are stored with AES-256 encryption.

What Images Are Used For

Content Standards β€” No Nudity Policy

🚫 Strictly Prohibited Content: AIDD is a medical educational tool. Uploading sexually explicit content, nudity for non-medical purposes, content that sexualizes minors in any form, or any content intended to harm is strictly prohibited and grounds for immediate account termination and report to relevant authorities.

AIDD is designed for legitimate medical, educational, and scientific purposes only. Acceptable image content includes:

Our AI system is configured to flag and reject inappropriate content. Repeated violations will result in permanent account suspension.

Anonymization of Research Images

If you consent to research use, your images are processed through an anonymization pipeline before being used in any research or model improvement context. This process removes or obscures any identifying facial features, personal items, or location data embedded in image metadata (EXIF data is stripped upon upload).

5Camera & Media Library Access

Camera Permission

AIDD requests access to your device camera for the sole purpose of capturing images or videos for medical analysis. We do not access your camera in the background, do not record without your knowledge, and do not transmit any camera feed without an explicit capture action by you.

Photo Library Permission

AIDD requests access to your photo library to allow you to select existing images for analysis. We access only the specific images you select β€” we do not scan, index, or upload your entire photo library.

Microphone Permission

Microphone access is requested only when recording video for analysis. Audio from videos is not analyzed, stored, or transmitted unless required for your specific diagnostic session.

Face ID / Biometric Authentication

AIDD uses your device's built-in Face ID or Touch ID for optional login convenience. Biometric data is processed entirely on your device by Apple's Secure Enclave β€” AIDD never receives, stores, or transmits your biometric data. We only receive a pass/fail authentication result from your device.

How to Revoke Permissions

You can revoke any permission at any time through your device settings:

iOS: Settings β†’ Privacy & Security β†’ [Camera / Photos / Face ID]

Revoking permissions will not delete your existing data but will prevent certain app features from functioning.

6How Our AI Processes Your Information

Our AI Technology Stack

AIDD uses a multi-engine AI pipeline to generate diagnostic reports:

Engine Provider Purpose Data Sent
GPT-4o Vision OpenAI Visual image analysis Image URL only (no personal data)
PubMed API US National Library of Medicine Medical literature search Anonymized symptom keywords
Kindwise insect.id Kindwise Insect species identification Insect image (base64, no personal data)
Kindwise plant.id Kindwise Plant disease identification Plant image (base64, no personal data)
Pinecone Vector DB Pinecone Medical knowledge retrieval Anonymized symptom embeddings

What AI Does NOT Do

AI Safety Guardrails

AIDD implements multiple safety layers on every analysis:

7Medical Disclaimer & Educational Use

βš•οΈ IMPORTANT β€” READ CAREFULLY: AIDD is a clinical decision support tool for informational and educational purposes only. It does NOT constitute a medical diagnosis, medical advice, or a replacement for professional healthcare. AIDD analyses are not intended to diagnose, treat, cure, or prevent any disease or health condition.

What AIDD Is

What AIDD Is Not

In Case of Medical Emergency

🚨 If you are experiencing a medical emergency, stop using this app and call your local emergency services immediately:
USA/Canada: 911  |  UK: 999  |  EU: 112  |  Kuwait: 112  |  Australia: 000  |  All others: your local emergency number

Regulatory Status

AIDD is not currently registered as a medical device with the FDA (United States), MHRA (United Kingdom), or any other regulatory authority. It operates as an educational software application. Users in regulated jurisdictions should be aware of this status.

Liability Limitation

AIDD and its operators accept no liability for medical decisions made based on information provided by our application. Always consult a qualified, licensed healthcare professional before making any medical decisions. The information provided by AIDD is offered in good faith but without warranty of accuracy, completeness, or fitness for a particular purpose.

8Data Storage & Security

Where Your Data Is Stored

Data Type Storage Provider Location Encryption
Account & health data Supabase (PostgreSQL) AWS ap-northeast-1 (Japan) AES-256 at rest, TLS 1.3 in transit
Images & videos Cloudinary Distributed global CDN AES-256 at rest, HTTPS in transit
Medical knowledge vectors Pinecone AWS us-east-1 Encrypted at rest and in transit
App backend Railway US West TLS 1.3, HTTPS enforced

Security Measures

Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you and relevant regulatory authorities within 72 hours of becoming aware of the breach, as required by GDPR Article 33. Notification will be sent to your registered email address.

9Who We Share Data With

βœ… We do not sell your personal data. Ever. We do not share your personally identifiable information with advertisers, data brokers, or commercial partners for marketing purposes.

Service Providers (Data Processors)

We share limited, necessary data with trusted service providers who process it strictly on our behalf:

Provider Purpose Data Shared Privacy Policy
Supabase Database hosting All account and session data (encrypted) supabase.com/privacy
Cloudinary Media storage and delivery Uploaded images and videos cloudinary.com/privacy
OpenAI AI vision analysis Image URLs only (no personal identifiers) openai.com/privacy
Railway Application hosting Application logs (IP addresses, timestamps) railway.app/privacy
Resend Transactional email Email address only (for password resets) resend.com/privacy
Kindwise Species identification Anonymized insect/plant images kindwise.com/privacy

Research & Public Health (Anonymized Only)

With your explicit consent, fully anonymized and aggregated data (never individual data) may be shared with:

This anonymized data cannot be traced back to any individual user.

Legal Requirements

We may disclose your data when legally required to do so β€” for example, in response to a valid court order, law enforcement request, or to protect the safety of our users or the public. We will notify you of such requests where legally permitted to do so.

10How Long We Keep Your Data

Data Type Retention Period Reason
Account information Until account deletion + 30 days Service operation
Diagnostic session data 3 years from creation History access and pattern analysis
Uploaded images 3 years or upon account deletion Diagnosis history
Audit logs 6 years Security and legal compliance
Email communications 2 years Support reference
Anonymized research data Indefinitely Cannot be traced to individuals

When you request account deletion, all personally identifiable data is deleted within 30 days. Anonymized aggregate data that cannot be linked to you may be retained for research purposes.

11Your Rights & Choices

Depending on your location, you have the following rights regarding your personal data. We honor these rights for all users worldwide, regardless of jurisdiction.

πŸ‘οΈ

Right to Access

Request a copy of all personal data we hold about you.

✏️

Right to Rectification

Correct any inaccurate or incomplete personal data.

πŸ—‘οΈ

Right to Erasure

Request deletion of your account and all associated personal data ("Right to be Forgotten").

⏸️

Right to Restrict Processing

Ask us to limit how we use your data while a dispute is resolved.

πŸ“¦

Right to Data Portability

Receive your data in a machine-readable format to transfer to another service.

🚫

Right to Object

Object to processing of your data for research or direct communications.

πŸ”„

Withdraw Consent

Withdraw research consent at any time via Profile β†’ Data & Consent settings.

βš–οΈ

Right to Complain

Lodge a complaint with your local data protection authority (e.g., ICO in UK, CNIL in France).

How to Exercise Your Rights

You can exercise most rights directly within the AIDD app:

12Children's Privacy (Under 18)

πŸ‘¨β€πŸ‘©β€πŸ‘§ Family Safe: AIDD is designed to be safe for families. Our content moderation, emergency detection systems, and medical disclaimers are specifically calibrated to protect younger users.

COPPA Compliance (USA β€” Under 13)

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 in the United States without verifiable parental consent. If a parent or guardian believes their child under 13 has registered without consent, contact us immediately at [email protected].

GDPR-K Compliance (EU/UK β€” Under 16)

In compliance with GDPR Article 8 and UK GDPR provisions, users under the age of digital consent (16 in most EU/UK jurisdictions, with some countries setting 13) require parental or guardian consent before processing their personal data.

Enhanced Safety for Minors

For users identified as under 18, AIDD applies additional protections:

No Content Harmful to Minors

AIDD strictly prohibits any content that could harm, exploit, or sexualize minors. Any content of this nature will be immediately removed, the account permanently banned, and the matter referred to appropriate law enforcement authorities. We have zero tolerance for any such content.

13International Data Transfers

AIDD is a global service used by people in many countries. As a result, your personal data may be transferred to and processed in countries other than your country of residence, including the United States, Japan, and the European Union.

Safeguards for International Transfers

Regulatory Frameworks We Align With

14Cookies & Tracking

βœ… No Advertising Cookies: AIDD does not use advertising cookies, tracking pixels, or any third-party analytics tools. We do not track your behavior for advertising purposes.

Essential Technical Tokens

Our mobile app uses secure local storage (not browser cookies) to store:

These are essential for app functionality and cannot be disabled without affecting your ability to use the app. They contain no tracking or advertising data.

No Third-Party Trackers

AIDD does not include SDKs from Facebook, Google Analytics, TikTok, or any other advertising or analytics network. We do not build behavioral profiles for commercial purposes.

15Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Your continued use of AIDD after the effective date of an updated policy constitutes your acceptance of the changes. If you do not agree with the changes, you may delete your account at any time.

Previous versions of this Privacy Policy are available upon request by emailing [email protected].

16Contact & Data Protection Officer

For any questions, concerns, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:

πŸ“§ Privacy & Data Protection

AIDD β€” Artificial Intelligence Disease Diagnose
Email: [email protected]
Support: [email protected]
Website: embur.world
Response time: Within 30 days (typically within 5 business days)

If you are located in the European Union and wish to lodge a formal complaint,
you may contact your local Data you may contact your local Data Protection Authority (DPA).

🌍 Our Final Word: AIDD exists for one reason β€” to make high-quality health intelligence accessible to every person on Earth, free of charge, forever. We take the trust you place in us by sharing your health information seriously. Every decision we make about your data is guided by one question: Is this genuinely in the best interest of our users? Thank you for being part of the AIDD mission to heal the world.